Scrap Yard & Recycling Software Tel: 1-866-880-7392 ext. 223

Open Letter

We acknowledge that there is a blogger out there who is attempting to ruin the good name of ScrapIT.

This Blogger is one of the very few failed installations of ScrapIT. We would acknowledge that the failure was due in equal parts to both parties. We attempted to reconcile with the client numerous times. A full refund was demanded even though we spent a considerable amount of time on site training and doing custom changes to be able to use their existing hardware. After a while no response back to our overtures was ever received.

Their claim that ScrapIT is a scam is absurd! Our hundreds of client will attest to that. The ScrapIT philosophy is to insure that the client is happy with the software and to constantly improve it and we strive to insure that that happens.

Should you wish to know more details of the issue please do not hesitate to contact us.